Disclaimer
Booking Your Dental Procedure

The treatment plan that is made during your online consultation is only a preliminary assessment from the photos/ X-ray you have sent and the final decision and treatment plan will be clear while at the clinic once we have taken a full mouth X-ray and dentist consultation.

Your preliminary assessment treatment plan will be outlined in your Booking Confirmation, providing you with all the necessary details.

Booking your own flights and accommodation is at your own risk. We cannot accept responsibility for any costs associated with cancelled flights or accommodation issues.

If you decide to book your Dental Procedure, we are not liable for any costs you incur due to changing your mind or being unable to proceed with the treatment after your Consultation.

If you don’t like to go on with the treatment plan , the cost of hotel accommodation and ground transfers are not our responsibility, they are belong to you, and will charged to you.

To ensure we have the necessary information to proceed with your Dental Procedure, we require you to provide us with the following:

  1. Your personal details
  2. Your emergency contact details
  3. Any special requests you may have (which we will try to accommodate)
  4. Details of any pre-existing medical conditions and medications you are currently taking
  5. Passport details

These details will be required when you complete the Medical Assessment Forms during your Consultation.

Treatment Plans and Estimates:

At Dentavrasya, our goal is to provide transparent and personalized treatment plans for our patients. After X-ray and physical examination with our dentist and agreeing on a treatment plan, we will provide you with all details of the treatment. If any changes need to be made due to new findings, we will discuss these with you and ensure that you are fully informed throughout the process.

Please feel free to ask us any questions or raise any concerns you may have about your treatment plan before scheduling any appointments. We want you to feel comfortable and confident in your dental care.

Rest assured that the Dentist/Dental Surgeon who will perform your Dental Procedure is a qualified dentist registered with the Turkish Dental Association.

Consent Forms:

In order to ensure that you have a full understanding of the treatment, aftercare, and any associated risks, the treatments require a written consent forms to be completed.

Fees:

At Dentavrasya Dental Clinic, we kindly request that total cost for treatment are settled on the first day of your appointment. Please bring with you enough money because you will not be able to withdraw it from a bank, only from the ATM. There is a low withdrawal daily limit . We cannot start your procedure without full payment; thus it will result in flight changes and extra hotel charges for you. We strive to make the payment process as convenient as possible and accept cash or debit/credit card payments (excluding American Express). Extra bank commission is charged for credit cards. For dental implant treatments, we offer staged payments at each visit. Additionally, we may request a time-based deposit for booking future appointments, which will be deducted from the total cost of your treatment.

The deposit is non-refundable. However, if you should have to reschedule your appointment or have to postpone your trip for whatever reason, we will be happy to do so without any problems. We appreciate your understanding and cooperation with our payment policies.

Cancellations and Failed Appointments:

Reasonable changes to your booking will be accommodated if we receive sufficient notice. We will inform you of any changes to the Fees or timescales resulting from your requested change, and you must confirm in writing if you wish to proceed with the change, the given offer is valid for 3 months, once canceled the offer and the price may change.

At Dentavrasya, we require a minimum of 72 business hours notice for the cancellation of any arranged appointment. When we schedule an appointment for a patient, we are reserving treatment time for that patient’s treatment. If notice is not given within the appropriate time frame, a Failed Appointment Fee will be charged. This fee is proportional to the length of the missed appointment and covers the cost of the treatment time wasted.

For missed appointments or short notice cancellations, we reserve the right to require a minimum of 50% deposit to book further appointments.

Please note that it is at the discretion of the principal whether further appointments can be booked for any late cancellations or missed appointments.

Late Cancellations and Missed Appointments:

We understand that some patients may have to travel long distances to reach our clinic, and in some cases, being late for appointments may be unavoidable. However, if you are more than 15 minutes late for your appointment, you may be asked to reschedule.

Personal Details:

It is very important that you provide a full medical history, allergy and details of any medications you are taking before starting the treatment. If these details change in any way, it is crucial that you inform your dentist immediately. It is the patient’s responsibility to inform the clinic of any changes to their personal details, allergy or medical history.

Guarantee:

At Dentavrasya, we offer a 3-years guarantee for veneers, crowns, and bridgework, provided the following conditions are met:

The patient has fully paid for the treatment and does not owe the practice any money for the treatment received.

If however any of the following events occur following your Dental Procedure:
  1. you neglect your teeth;
  2. you do not attend dental hygiene appointments every 6 (six) months (email confirmation to be provided);
  3. you incur damage to your teeth (for example, accident, trauma, or excessive grinding.)
  4. you incur problems relating to incorrect information provided to the Dentist/Dental Surgeon during your Consultation, and/or
  5. If you attend another dental clinic and extensive work is carried out that has a material effect on the Dental Procedure carried out by us, you will not be able to rely on this warranty.
  6. Whilst we will always seek to assist you with any problems which you may encounter after your Dental Procedure, please note that we are not liable for any non-life threatening post-operative complications which you experience if you fail to contact us to allow us to assist you in rectifying the position, where you subsequently seek medical assistance elsewhere.

If for any reason (chipped a veneer/crown, chipped denture, fall off, breakage, infection, etc.) You would have to come back over Turkey for 7 days to have it replaced.

The patient’s flight tickets and hotel expenses are not included in the warranty, flight tickets and hotel must be booked/paid separately by the patient.

Warranty coverage is valid only for our own clinic.

We are not responsible for the cost of correction or treatment done by other clinics or dentists.

We have an aftercare team which would find best solution for the problem has occurred and would provide information regarding this.



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